Privacy Policy

At Mudfaire, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or create an account.

Information We Collect

We may collect the following types of information when you use our store:

  • Personal Information: Your name, email address, and phone number.
  • Shipping & Billing Information: Your shipping address and billing address used to fulfill your order.
  • Order Information: Details about the products you purchase, order history, and transaction data (we do not store your full credit card numbers).
  • Technical Data: IP address, browser type, and device information, collected automatically to help us improve our website.
  • Communications: Any information you provide when you contact us with questions or inquiries.

How We Use Your Information

We use the information we collect for several purposes:

  • To Fulfill Your Orders: To process your payments, pack your items, and ship them to your address.
  • To Communicate With You: To send order confirmations, shipping notifications, and respond to your customer service inquiries.
  • To Improve Our Store: To understand how customers use our site so we can improve the shopping experience.
  • For Marketing: To send you emails about new products and promotions, but only with your explicit consent. You can opt out at any time.

How We Protect Your Information

We employ industry-standard administrative, technical, and physical safeguards to secure your information. Your payment information is securely handled by our payment processor (e.g., Stripe) and we do not store sensitive financial details on our servers.

Third-Party Sharing

We do not sell or rent your personal data. We only share information with trusted service providers when necessary to run our store and fulfill your orders. This includes:

  • Payment Processors to securely handle your payment.
  • Shipping Carriers to deliver your package to your address.

Your Choices & Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Update or correct your personal information through your account page.
  • Request that we delete your personal information.
  • Withdraw consent or opt out of marketing messages at any time.

Facebook Login

If you choose to create an account or log in using your Facebook profile, we will receive basic profile information as authorized by you through the Facebook platform. We handle this data with the same care as all other customer information. If you would like us to delete data associated with your Facebook login, please follow the instructions on our data deletion page.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date below will reflect the most recent version. Your continued use of our website after changes are posted indicates your acceptance of the revised policy.

Last updated: August 13, 2025